Mitarbeiter (m/w/d) IT-Servicepoint

Machen Sie den Sprung in ein engagiertes Team von über 900 Profis weltweit und gestalte aktiv den digitalen Wandel mit uns. Bei audius setzen wir auf maßgeschneiderte Services – von der Beratung über die Implementierung bis zum Betrieb.

Unsere Kultur fördert Innovation, Kundenorientierung und vor allem unsere Mitarbeitenden. Egal ob Sie analytisch, kommunikativ, pragmatisch oder kreativ sind – bei audius finden Sie den perfekten Arbeitsplatz und vielfältige Karrierechancen.

Mitarbeiter (m/w/d) IT-Servicepoint

Zur Verstärkung unseres Teams suchen wir zum 01.06.2026 einen engagierten IT-Servicepoint-Mitarbeiter (m/w/d), der Freude am direkten Userkontakt hat und IT nicht nur versteht, sondern auch serviceorientiert lebt. Sie arbeiten in Vollzeit (40 Stunden/Woche) mit festen Arbeitszeiten.

Aufgaben

• Allgemeiner Support von IT-Hard- und Software (Lenovo, HP und Apple)
• Persönliche Beratung und Betreuung der Anwender im Servicepoint
• Ausgabe, Rücknahme und Verwaltung von IT-Equipment und Zubehör
• Durchführung von Healthchecks sowie AD-Kontenverwaltung
• Schnittstelle zwischen Usern und nachgelagerten IT-Prozessen
• Dokumentation und Pflege von Asset Daten im Kundensystem

Qualifikation

• Erfahrung im IT-Support / IT-Servicepoint / IT-Service Desk
• Fundierte Kenntnisse in aktueller IT-Hardware (Laptops, Smartphones, Tablets)
• Sehr gute Kenntnisse in MS Windows, MS Office 365, Active Directory, SCCM, MDM
• Ausgeprägte Service- und Kundenorientierung
• Ordentliches Auftreten in bereitgestellter Arbeitskleidung
• Kommunikationsstärke, Teamfähigkeit und eigenständige Arbeitsweise
• Fließende Deutschkenntnisse in Wort und Schrift sowie fließende Englischkenntnisse von Vorteil

Benefits

Wir begrüßen Sie in einem innovativen Umfeld mit flachen Hierarchien, kurzen Entscheidungswegen und einer langfristigen Perspektive mit der Möglichkeit, sich auch innerhalb unseres Unternehmens weiterzuentwickeln.

• Inhabergeführt (seit 1991)
• Vereinbarkeit von Familie und Beruf
• Interne Fort- und Weiterbildungsmöglichkeiten sowie E-Learning Angebote
• audius private Krankenversicherung
• Bikeleasing
• Urban Sports Club
• Corporate Benefits
• Abwechslungsreiche Firmenevents

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Position Details

• Job Title: Mitarbeiter (m/w/d) IT-Servicepoint
• Company / Organisation: audius SE
• Location: Leipzig
• Employment Type: Full-time
• Field / Industry: Software Development
• Work Arrangement: On-site or hybrid - Leipzig

About This Opportunity

This full-time opportunity at audius SE is an excellent opening for experienced professionals in the field of software engineering and technology. The role is structured around an on-site or hybrid environment based in Leipzig and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Leipzig, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in software engineering and technology or a highly skilled professional looking for your next challenge, this Mitarbeiter (m/w/d) IT-Servicepoint role offers the platform to apply your expertise in a real-world, results-oriented environment. audius SE is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in software engineering and technology and a demonstrable track record of delivering high-quality results. You should possess analytical thinking, attention to technical detail, and a methodical approach to problem-solving. Experience working with modern development tools, version control systems, and cloud platforms will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, audius SE is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to build reliable, scalable, and high-performing digital products, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Mitarbeiter (m/w/d) IT-Servicepoint position at audius SE will typically demonstrate the following core competencies:

• Domain expertise - a strong foundation of knowledge and hands-on experience in software engineering and technology
• Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Mitarbeiter (m/w/d) IT-Servicepoint position at audius SE, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in software engineering and technology. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what audius SE is looking for in a Mitarbeiter (m/w/d) IT-Servicepoint.

All applications for this role are processed directly by audius SE. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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