IT Field Service Support (w/m/d)

Aufgaben

• Vor-Ort-Support an allen 60 Standorten: Du bist die erste Ansprechperson für Mitarbeitende bei IT- und Technikfragen – persönlich, direkt und lösungsorientiert (ca. 2/3 deiner Arbeitszeit)
• Installation, Aufbau, Umbau und Abbau von Kassen, Waagen, Netzwerken und Büroarbeitsplätzen
• Mitwirkung bei der IT-seitigen Umsetzung von Projekten, z. B. Eröffnung neuer Märkte
• Einrichtung und Wartung von Videoüberwachung, Alarmanlagen und Telefonanlagen
• Auswahl, Beschaffung und Installation von IT-Equipment
• Koordination von Lieferanten und externen Partnern

⚠️ Wichtig vorab: Das ist kein Homeoffice-Job und kein klassischer Helpdesk mit Headset. Rund zwei Drittel deiner Arbeitszeit bist Du vor Ort in den Filialen – Field Service. Wenn Du das liebst, bist du bei uns richtig!

Qualifikation

• Solides IT-Wissen und technisches Verständnis in Hard- und Software
• Handwerkliches Geschick und Freude an praktischen Installationen
• Erfahrung in der Installation und Wartung von Netzwerken und IT-Systemen
• Selbstständige, strukturierte und lösungsorientierte Arbeitsweise – du wartest nicht auf Anweisungen, du handelst
• Offene und kommunikative Art – du bist das Gesicht der IT in unseren Märkten
• Gute Deutschkenntnisse (mind. C1) sowie Grundkenntnisse in Englisch (A2)
• Führerschein Klasse B (erforderlich)
• Erste Erfahrung mit Kassen- oder Warenwirtschaftssystemen von Vorteil, aber kein Muss

Benefits

• 🌿 Einkaufsgutscheine für unsere Märkte
• 🏋️ Attraktive Konditionen beim Urban Sports Club
• 🛍️ Mitarbeiterrabatte bei zahlreichen Händlern und nachhaltigen Marken
• 📚 Interne E-Learning-Plattform sowie Seminare und Weiterbildungen
• ☀️ 30 Urlaubstage
• 👥 Ein engagiertes Team mit angenehmem Miteinander über alle Hierarchien hinweg
• 🚀 Moderne Ausstattung und ein Arbeitsumfeld, in dem du wirklich etwas bewegen kannst

Wir suchen eine oder auch mehrere Personen für diese Rolle, je nach Profil und Interesse ist perspektivisch auch eine Teamleitung möglich. Menschen, die Dinge aktiv angehen und mitgestalten wollen, werden bei uns glücklich. Wir freuen uns auf Deine aussagekräftige Bewerbung, gerne mit Gehaltsvorstellung und frühestmöglichem Starttermin! 😊

Find more English Speaking Jobs in Germany on Arbeitnow

Position Details

• Job Title: IT Field Service Support (w/m/d)
• Company / Organisation: djiiga digital
• Location: Berlin
• Employment Type: Full-time
• Field / Industry: Software Development
• Work Arrangement: On-site or hybrid - Berlin

About This Opportunity

This full-time opportunity at djiiga digital is an excellent opening for experienced professionals in the field of software engineering and technology. The role is structured around an on-site or hybrid environment based in Berlin and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Berlin, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in software engineering and technology or a highly skilled professional looking for your next challenge, this IT Field Service Support (w/m/d) role offers the platform to apply your expertise in a real-world, results-oriented environment. djiiga digital is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in software engineering and technology and a demonstrable track record of delivering high-quality results. You should possess analytical thinking, attention to technical detail, and a methodical approach to problem-solving. Experience working with modern development tools, version control systems, and cloud platforms will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, djiiga digital is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to build reliable, scalable, and high-performing digital products, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the IT Field Service Support (w/m/d) position at djiiga digital will typically demonstrate the following core competencies:

• Domain expertise - a strong foundation of knowledge and hands-on experience in software engineering and technology
• Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this IT Field Service Support (w/m/d) position at djiiga digital, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in software engineering and technology. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what djiiga digital is looking for in a IT Field Service Support (w/m/d).

All applications for this role are processed directly by djiiga digital. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

About Career Nest

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