Firefighter (Basic Life Support/Hazardous Material Technician)

To qualify for a Firefighter (Basic Life Support/Hazardous Materials Technician), your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-07 level, applicants must possess one year of specialized experience equivalent to the GS-06 level or equivalent under other pay systems in the Federal service, military, or private sector. Creditable specialized experience includes: Performing a full range of firefighting duties such as combating fires, operating hose lines, making forced entries, and search and rescue. Conducting hazardous materials offensive operations and decontamination operations. Performing or assisting in rescue operations. Performing basic life support at the emergency medical technician basic level. Determining proper emergency response/equipment needs in an emergency situation. Driving and operating emergency vehicles. AND B. SELECTIVE PLACEMENT FACTOR (SPF): Department of Defense (DoD) 6055.06-M, "Fire and Emergency Services Certification Program" identifies the level of performance required for all DoD Fire and Emergency Services personnel. The certifications listed below are the minimum mandatory certification requirements for this position. DoD Incumbents shall possess DoD Certifications, or equivalent accredited certifications from the International Fire Service Accreditation Congress (IFSAC) or the National Professional Qualifications System (Pro-Board):Accredited Certification: Firefighter I & II Driver Operator - Pumper Hazardous Materials Technician (must be obtained within two (2) years of Entrance-On-Duty. Note: Driver Operator Certification requirements other than Driver Operator - Pumper are determined locally based on duty assignments. State of Pennsylvania Certifications: Emergency Medical Technician - Basic** ** If you do not possess a certification for the state in which you are applying, you MUST have National Registry certification and be eligible for reciprocity requirements. Other Requirements: Cardio Pulmonary Resuscitation Certification Valid State Driver's License Other training requirements that must be obtained within one year of employment and maintained: Emergency Vehicle Operator, (EVOC), Driver Operator - Aerial. AND C. Minimum Age Requirement: Will be less than 37 years of age at the time of appointment. OR Will be 37 years of age or older at the time of appointment, but meet the following: (1) previously served in a DoD Firefighter position that was approved for Special Retirement Coverage and (2) after appointment to a DoD Firefighter position, be able to complete a total of 20 years of covered service as a Firefighter by the last day of the month in which you reach age 57. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Demands: The work involves extended periods of heavy moving and lifting. Generally, the work requires recurring bending, lifting, stooping, stretching, and positioning of patients, victims, fire hoses, fire extinguishers, and other equipment. Must be able to wear protective clothing and equipment weighing up to 100 pounds, while working in extreme heat and cold under adverse conditions, such as fire and smoke. Work Environment: The employee works outside in all types of weather conditions. Employee is exposed to out-of-control fires, emergency medical scenes, and other dangerous situations. Is also exposed to the possibility of burns and other effects of smoke inhalation, heat, falling materials, explosions, toxic materials, infections, and contagious diseases, and other dangerous substances. See below for important information regarding this job.

Position Details

• Job Title: Firefighter (Basic Life Support/Hazardous Material Technician)
• Company / Organisation: Defense Logistics Agency
• Location: New Cumberland Defense Logistics Center, Pennsylvania
• Employment Type: Full-time
• Field / Industry: Customer Support
• Work Arrangement: On-site or hybrid - New Cumberland Defense Logistics Center, Pennsylvania

About This Opportunity

This full-time opportunity at Defense Logistics Agency is an excellent opening for experienced professionals in the field of customer success and support. The role is structured around an on-site or hybrid environment based in New Cumberland Defense Logistics Center, Pennsylvania and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in New Cumberland Defense Logistics Center, Pennsylvania, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in customer success and support or a highly skilled professional looking for your next challenge, this Firefighter (Basic Life Support/Hazardous Material Technician) role offers the platform to apply your expertise in a real-world, results-oriented environment. Defense Logistics Agency is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in customer success and support and a demonstrable track record of delivering high-quality results. You should possess empathy, clear communication, patience, and a proactive approach to problem resolution. Experience working with customer support platforms, ticketing systems, and CRM and live-chat tools will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, Defense Logistics Agency is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to deliver exceptional customer experiences and build lasting client satisfaction and loyalty, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Firefighter (Basic Life Support/Hazardous Material Technician) position at Defense Logistics Agency will typically demonstrate the following core competencies:

• Domain expertise - a strong foundation of knowledge and hands-on experience in customer success and support
• Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Firefighter (Basic Life Support/Hazardous Material Technician) position at Defense Logistics Agency, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in customer success and support. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what Defense Logistics Agency is looking for in a Firefighter (Basic Life Support/Hazardous Material Technician).

All applications for this role are processed directly by Defense Logistics Agency. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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