E-commerce Strategy & Operations Lead
About This Role
We are looking for an E-commerce Strategy & Operations Lead to take full ownership of our marketplace and key online retail business across Amazon and other leading platforms, including Kaufland, OTTO, ManoMano, Leroy Merlin, and others.
This role combines strategy, performance ownership, and hands-on execution leadership. You will be responsible for driving growth, profitability, and operational excellence across multiple marketplaces while leading a team.
You will act as a key driver of our digital commerce business - shaping strategy, scaling execution, and ensuring full P&L accountability across all channels.
Tasks
Strategy & Growth Leadership
- Develop and execute a 12β24 month growth strategy focused on market share, margin, and ACOS/ROI
- Identify scalable and non-obvious growth opportunities across marketplaces and key retail channels
- Define targets by marketplace, category, and SKU; ensure structured execution through weekly business reviews
- Own product economics including pricing, promotions, discounts, logistics, VAT, and marketplace fees
Category & Assortment Management
- Build and manage assortment strategy including SKU architecture, segmentation, and price tiers
- Define positioning strategy vs competitors and ensure price parity and basket competitiveness
- Optimize product mix based on performance, seasonality, and market demand
Operational Excellence & Supply Chain
- Manage Amazon FBA/FBM operations as well as 3PL and warehouse partners
- Define and optimize fulfillment strategy to maximize availability and conversion
- Own inventory planning, stock allocation, replenishment SLAs, and forecasting accuracy
- Reduce operational inefficiencies through packaging optimization, logistics improvements, and return rate reduction
Performance Marketing & Growth Execution
- Oversee full marketplace marketing ecosystem (Amazon Ads, PPC, automated campaigns, smart bidding)
- Manage external traffic channels including Google Ads, Meta, affiliates, and retargeting
- Own promotional strategy: deals, coupons, events, and marketplace campaigns with direct P&L impact
Content, SEO & Conversion Optimization
- Drive product visibility through keyword strategy, SEO optimization, A+ content, and creative assets
- Improve full funnel performance: impressions β clicks β conversions β retention
- Systematically manage ratings, reviews, and brand reputation across marketplaces
Analytics, BI & Automation
- Build dashboards for revenue, margin, market share, inventory, returns, and performance KPIs
- Develop forecasting models for demand, seasonality, and pricing elasticity
- Implement automation, tools, and BI solutions to improve decision-making speed and reduce manual work
Partnerships & Leadership
- Manage relationships with Amazon account managers and participate in platform beta programs
- Collaborate cross-functionally with logistics, finance, production, design, and legal teams
- Lead, mentor, and develop a team of 5 specialists; define standards, processes, and performance culture
Requirements
- 5+ years of experience in e-commerce / marketplace / Amazon ecosystem roles
- Proven experience in P&L or revenue ownership
- Experience in performance marketing (PPC, ROAS optimization, external traffic)
- Strong analytical mindset with experience in BI, dashboards, and forecasting
- Hands-on leadership experience (team management preferred)
- High ownership mindset, entrepreneurial approach, and structured thinking
Benefits
- Remote work from anywhere within the EU
- Competitive compensation package with quarterly performance-based bonuses
- A fast-moving, ambitious, and performance-driven team environment
- High-impact ownership and challenging responsibilities from day one
- A strong collaborative culture built around accountability, initiative, and continuous growth
Important: Please submit your application via the JOIN platform only. We kindly ask you to upload your CV through this channel, as applications submitted through other communication methods cannot be considered.
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Position Details
- Job Title: E-commerce Strategy & Operations Lead
- Company / Organisation: AM.PM Europe GmbH
- Location: Remote
- Employment Type: Full-time
- Field / Industry: Marketing
- Work Arrangement: Remote - open to candidates worldwide
About This Opportunity
This full-time opportunity at AM.PM Europe GmbH is an excellent opening for experienced professionals in the field of marketing and digital growth. The role is structured around a fully remote setup - offering you the freedom to work from any location in the world and is designed for candidates who are ready to make a meaningful contribution from the moment they join.
As a remote-first position, this role welcomes qualified candidates from across the globe. You will be expected to manage your schedule independently, communicate proactively, and deliver results consistently - hallmarks of a high-performing remote professional.
Whether you are an established practitioner in marketing and digital growth or a highly skilled professional looking for your next challenge, this E-commerce Strategy & Operations Lead role offers the platform to apply your expertise in a real-world, results-oriented environment. AM.PM Europe GmbH is looking for a candidate who can hit the ground running and add genuine value to the team.
Who Should Apply
This role is ideal for candidates who have a solid background in marketing and digital growth and a demonstrable track record of delivering high-quality results. You should possess strategic thinking, creativity, data literacy, and strong written communication. Experience working with marketing platforms, analytics tools, content management systems, and campaign management software will be an advantage, though a commitment to continuous learning and professional development is equally valued.
Beyond technical or domain expertise, AM.PM Europe GmbH is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to drive brand awareness, audience growth, and measurable business results, we encourage you to apply.
Key Competencies for This Role
Successful candidates for the E-commerce Strategy & Operations Lead position at AM.PM Europe GmbH will typically demonstrate the following core competencies:
- Domain expertise - a strong foundation of knowledge and hands-on experience in marketing and digital growth
- Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
- Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
- Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
- Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
- Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment
How to Apply
To apply for this E-commerce Strategy & Operations Lead position at AM.PM Europe GmbH, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.
Before applying, please ensure that your CV or rΓ©sumΓ© is fully up to date and clearly highlights your experience and accomplishments in marketing and digital growth. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what AM.PM Europe GmbH is looking for in a E-commerce Strategy & Operations Lead.
All applications for this role are processed directly by AM.PM Europe GmbH. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.
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