Supervisory Insurance Specialist

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 06/10/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current/former Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade (TIG) requirements. For a GS-13 position you must have served 52 weeks at the GS-12 level. The grade may have been in any occupation, but must have been held in the Federal service. A Standard Form 50 (SF-50) that shows your TIG eligibility must be submitted with your application materials. Applicants must submit their most recent Notification of Personnel Action, SF-50: Official SF-50 that shows you held the grade (or higher) for the full performance level of the position you are applying for, or Official SF-50 that shows you held the next lower grade for at least one year for the position you are applying for. Multiple SF-50s may need to be submitted to show this. Examples of appropriate SF-50s to include which show TIG requirements have been met include: Within grade increases (WGI) at the highest grade held; or Promotions with an effective date that occurred more than one year from the closing date of the job opportunity announcement; or Most recent appointment NOTE: Do not submit Award or General Adjustment SF-50s, as they do not provide sufficient information and will not be accepted for the purpose of verifying TIG. SPECIALIZED EXPERIENCE REQUIREMENT: Applicants must have 52 weeks of specialized experience equivalent to the next lower grade(s) GS-12. Specialized Experience is defined as: Knowledge of laws, policies and procedures. Knowledge of research, statistical and analytical methods which are necessary to design and conduct complex management studies. Responsible for managing individuals performing duties that include but are not limited to answering policy maintenance inquiries. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. The Department of Veterans Affairs (VA) manages and/or provides oversight of eleven insurance programs, including the Servicemembers and Veterans Group Life Insurance programs, covering approximately 5.5 million Service members, Veterans, and their beneficiaries. The incumbent serves as Chief, Policy Maintenance Center in the Policyholders Services Division of the Philadelphia Insurance Service.

Position Details

• Job Title: Supervisory Insurance Specialist
• Company / Organisation: Veterans Benefits Administration
• Location: Philadelphia, Pennsylvania
• Employment Type: Full-time
• Field / Industry: All
• Work Arrangement: On-site or hybrid - Philadelphia, Pennsylvania

About This Opportunity

This full-time opportunity at Veterans Benefits Administration is an excellent opening for experienced professionals in the field of all. The role is structured around an on-site or hybrid environment based in Philadelphia, Pennsylvania and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Philadelphia, Pennsylvania, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in all or a highly skilled professional looking for your next challenge, this Supervisory Insurance Specialist role offers the platform to apply your expertise in a real-world, results-oriented environment. Veterans Benefits Administration is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in all and a demonstrable track record of delivering high-quality results. You should possess strong communication, collaboration, time management, and a professional approach to delivering results. Experience working with relevant industry tools, productivity platforms, and team collaboration software will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, Veterans Benefits Administration is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to contribute meaningfully to team goals and drive positive outcomes for the organisation, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Supervisory Insurance Specialist position at Veterans Benefits Administration will typically demonstrate the following core competencies:

• Domain expertise - a strong foundation of knowledge and hands-on experience in all
• Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Supervisory Insurance Specialist position at Veterans Benefits Administration, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in all. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what Veterans Benefits Administration is looking for in a Supervisory Insurance Specialist.

All applications for this role are processed directly by Veterans Benefits Administration. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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