Program Manager

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. QUALIFICATION REQUIREMENTS: SPECIALIZED EXPERIENCE: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job. To be qualifying for this position your experience must include: Experience that demonstrated management/leadership experience such as applying management techniques, methods, theories, principles, or labor relations concepts for the accomplishment of all program objectives with combined technical and administrative oversight. This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing day to day guidance training and/or oversight of peers or others. Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled; Experience applying communication techniques to effectively and diplomatically interact with internal and external customers. Experience developing long-and short-term planning guidance; assessing resource utilization; and making changes to current processes and procedures covering agency program goals and objectives. Experience with financial management principles, managing program budgets, monitoring program effectiveness, and recommending financially-sound operational changes; Experience with reviewing and evaluating proposals, conducting studies, developing recommendations, and analyzing new or revised policies; Experience with programs, work functions, and staff-hour planning methods and techniques to initiate, plan, organize, direct, and manage the functions and employees; Experience with principles, practices, and policies of Strategic Human Resources, personnel management and administration to provide guidance and leadership in carrying out program operations Experience with oral and written communication methods and techniques to provide feedback to all levels of management, provide guidance and direction to subordinate staff and supervisors, and facilitate discussions with internal/external stakeholders. Experience leading projects, establishing and evaluating internal controls in accordance with management assurance frameworks, supporting audits conducted by oversight bodies such as TIGTA and GAO, including audit process, documentation requirements, and formulating responses to inquiries, findings and recommendations. For more information on qualifications please refer to OPM's Qualifications Standards. Go to Understanding the IRS Paybands for GS/IR conversion. WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - RICS-Return Integrity and Compliance Services - REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Position Details

• Job Title: Program Manager
• Company / Organisation: Internal Revenue Service
• Location: Multiple Locations
• Employment Type: Full-time
• Field / Industry: Project Management
• Work Arrangement: On-site or hybrid - Multiple Locations

About This Opportunity

This full-time opportunity at Internal Revenue Service is an excellent opening for experienced professionals in the field of project management and operations. The role is structured around an on-site or hybrid environment based in Multiple Locations and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Multiple Locations, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in project management and operations or a highly skilled professional looking for your next challenge, this Program Manager role offers the platform to apply your expertise in a real-world, results-oriented environment. Internal Revenue Service is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in project management and operations and a demonstrable track record of delivering high-quality results. You should possess structured thinking, stakeholder management, risk awareness, and the ability to drive projects to completion on time and within scope. Experience working with project management software, collaboration platforms, and reporting dashboards will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, Internal Revenue Service is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to deliver projects efficiently, on schedule, and within budget while exceeding stakeholder expectations, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Program Manager position at Internal Revenue Service will typically demonstrate the following core competencies:

• Domain expertise - a strong foundation of knowledge and hands-on experience in project management and operations
• Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Program Manager position at Internal Revenue Service, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in project management and operations. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what Internal Revenue Service is looking for in a Program Manager.

All applications for this role are processed directly by Internal Revenue Service. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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