Program Analyst (Informatics)

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Grade Determinations: GS-9 Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Program Analyst - Informatics. Qualifying specialized experience includes knowledge of automation and software systems and options that affect clinical practice; performs data analysis, to include collecting, evaluating, and synthesizing data; assisting in process improvement projects; communication channels to clinical and business teams to support deployment, sustainment, and optimization efforts; and preparing reports and graphical presentations of data. OR Education: Successfully completed two (2) years of progressively higher-level graduate education or masters or equivalent graduate degree or LL.B. or J.D., in a related field of the position to be filled. Education at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR Combination: Equivalent combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. Only education in excess of the first year (18 semester hours) may be used to qualify applicants for the GS-09 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required Preferred Experience: Ability to collaborate and communicate effectively with a diverse range of medical and administrative staff-including physicians, nurse practitioners, psychologists, social workers, pharmacists, and others-to achieve team goals and support health center needs. Demonstrated expertise in independently prioritizing and meticulously organizing work to meet deadlines, ensuring strict compliance with established processes, policies, and regulations. Known for exceptional attention to detail and tactful communication-electronically, by phone, in person, in writing, and through public speaking-with both internal and external stakeholders to provide outstanding customer service and resolve concerns promptly. Experience with VHA provisioning and deprovisioning processes, including assigning and maintaining end-user roles within Electronic Health Record systems (preferably Federal EHR/Oracle Health). Familiar with EHR modernization, identity and access management (IAM), coordination of URA activities, and the LEAF process for workflow and automation improvements. Skilled at supporting staff through change management and system transitions, utilizing effective communication strategies in rapidly evolving healthcare environments. Proficient with Microsoft Office tools (including Excel, SharePoint, and PowerPoint), with a background in education, administration, or health informatics preferred. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-9. Physical Requirements: The work is usually sedentary, but it requires periods of walking, standing, bending, or climbing, and employees may carry light items such as books, instruments, laptops, and other similar materials. The work is conducted in office, conference room and clinical/hospital patient care settings. Typically, the work is hazard-free, not requiring any special clothing or equipment. Program Analyst (Health Informatics) improve the qualify, efficiency, and effectiveness of health care by integrating clinical and information processes necessary to achieve sucessful adoption and application of new technologies throughout the VHA.

Position Details

• Job Title: Program Analyst (Informatics)
• Company / Organisation: Veterans Health Administration
• Location: Saint Louis, Missouri
• Employment Type: Full-time
• Field / Industry: Data Science & Analytics
• Work Arrangement: On-site or hybrid - Saint Louis, Missouri

About This Opportunity

This full-time opportunity at Veterans Health Administration is an excellent opening for experienced professionals in the field of data science and analytics. The role is structured around an on-site or hybrid environment based in Saint Louis, Missouri and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Saint Louis, Missouri, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in data science and analytics or a highly skilled professional looking for your next challenge, this Program Analyst (Informatics) role offers the platform to apply your expertise in a real-world, results-oriented environment. Veterans Health Administration is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in data science and analytics and a demonstrable track record of delivering high-quality results. You should possess quantitative reasoning, statistical thinking, and the ability to transform raw data into actionable insights. Experience working with data analysis frameworks, visualisation platforms, and advanced statistical or machine learning tools will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, Veterans Health Administration is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to turn complex datasets into strategic insights that drive smarter business decisions, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Program Analyst (Informatics) position at Veterans Health Administration will typically demonstrate the following core competencies:

• Domain expertise - a strong foundation of knowledge and hands-on experience in data science and analytics
• Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Program Analyst (Informatics) position at Veterans Health Administration, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in data science and analytics. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what Veterans Health Administration is looking for in a Program Analyst (Informatics).

All applications for this role are processed directly by Veterans Health Administration. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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