Powered Support Systems Mechanic

Who May Apply: US Citizens Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. There is no specific length of training or experience required. However, you must be able to demonstrate, through experience shown in your written application materials that you possess the sufficient knowledge, skills, and abilities to successfully perform the work of this position without more than normal supervision. Minimum Qualifications (Screen Out Element): Ability to do the work of a(n) Powered Support Systems Mechanic ~ without more than normal supervision. To meet the screen out element applicants should document experience where they are able to perform common Powered Support System Mechanic tasks to include troubleshooting and repairing generators and a variety of power support systems and equipment; troubleshooting and repairing electrical systems and equipment; and servicing and repairing air conditioning and refrigeration units. - Failure to meet this Screen out Element will result in an ineligible rating. Physical Effort: Performs work, which involves frequent bending, reaching, crouching, standing, and arm movement. Works in awkward positions or cramped areas. Frequently lifts parts and equipment weighing up to 40 pounds. Working Conditions: Most work is done inside where it is frequently noisy, drafty, and fumes from vehicles are usually present. Occasionally performs repairs outside, sometimes during bad weather. Dirt, dust, and grease are always present. There is frequent exposure to the possibility of bruises, cuts, shocks, burns, and strains while repairing, positioning, adjusting, and moving equipment, and is exposed to the possibility of receiving burns and skin irritations from acids, fluids, and lubricants. Works in noise hazard areas, requiring an annual audiometric evaluation. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. About the Position: Serves as a Powered Support Systems Mechanic for Tripler Army Medical Center Department of Logistics, Facility Management Branch.

Position Details

• Job Title: Powered Support Systems Mechanic
• Company / Organisation: Military Treatment Facilities under DHA
• Location: Tripler Army Medical Center, Hawaii
• Employment Type: Full-time
• Field / Industry: Customer Support
• Work Arrangement: On-site or hybrid - Tripler Army Medical Center, Hawaii

About This Opportunity

This full-time opportunity at Military Treatment Facilities under DHA is an excellent opening for experienced professionals in the field of customer success and support. The role is structured around an on-site or hybrid environment based in Tripler Army Medical Center, Hawaii and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Tripler Army Medical Center, Hawaii, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in customer success and support or a highly skilled professional looking for your next challenge, this Powered Support Systems Mechanic role offers the platform to apply your expertise in a real-world, results-oriented environment. Military Treatment Facilities under DHA is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in customer success and support and a demonstrable track record of delivering high-quality results. You should possess empathy, clear communication, patience, and a proactive approach to problem resolution. Experience working with customer support platforms, ticketing systems, and CRM and live-chat tools will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, Military Treatment Facilities under DHA is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to deliver exceptional customer experiences and build lasting client satisfaction and loyalty, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Powered Support Systems Mechanic position at Military Treatment Facilities under DHA will typically demonstrate the following core competencies:

• Domain expertise - a strong foundation of knowledge and hands-on experience in customer success and support
• Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Powered Support Systems Mechanic position at Military Treatment Facilities under DHA, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in customer success and support. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what Military Treatment Facilities under DHA is looking for in a Powered Support Systems Mechanic.

All applications for this role are processed directly by Military Treatment Facilities under DHA. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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