Operations Director (Creative/Advertising) | FR/GER speaking

Role: Operations Director (Creative / Advertising)

Location: Germany (primarily remote, with occasional office visits) and regular business travel across EMEA

Language requirement: fluency in German and/or French

Employment: 18-month FTC with view to extend

About the role:

We are seeking a detail-oriented and proactive Operations Director to join our dynamic team. The successful candidate will play a crucial role in bridging the gap between technical teams, new business and support in delivering business objectives. Supported by the Commercial and Implementation team, they will lead efforts in new client pitches/setups, analyse processes, identify opportunities for improvement, and help implement technology solutions that align with our strategic goals.

Key Responsibilities:

Requirement Gathering and Analysis:

• Work with stakeholders to gather, document, and analyse business requirements for new client accounts.
• Translate client business needs into workflows for client and Tech teams, asking the right questions to ensure accurate scope and cost.

Process Improvement and Solution Design:

• Evaluate existing processes and recommend enhancements for efficiency, cost reduction, and improved outcomes.
• Collaborate with tech and business teams to design solutions that align with overall business strategy.
• Creating commercial models that deliver the workflow.

Project Management and Stakeholder Communication:

• Lead new client pitches, ensuring a smooth transition to implementation for set up.
• Serve as a liaison between stakeholders and technical teams, facilitating effective communication to ensure understanding and alignment.

Data Analysis and Reporting:

• Analyse data to support decision-making processes, create measurement process for new clients.
• Create reports and presentations to convey findings and recommendations for new solutions.

What We're Looking For:

• 10-15 years' experience in solution design, process optimisation, operations, technical consulting, or similar roles.
• Experience in advertising, creative agency, production, or digital content operations.
• Fluency in German or French language
• Strong problem‑solving mindset with the ability to translate business challenges into operational and technical solutions.
• Excellent communication and stakeholder‑management skills, with the confidence to lead conversations during pitches and onboarding.
• High attention to detail, strong analytical capability, and a proactive approach to identifying risks and opportunities.
• Comfortable working cross‑functionally and remotely across multiple markets and teams.

Req ID: 16541

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Position Details

• Job Title: Operations Director (Creative/Advertising) | FR/GER speaking
• Company / Organisation: OLIVER Agency
• Location: Berlin, Berlin, Germany
• Employment Type: Full-time
• Field / Industry: Design & Creative
• Work Arrangement: On-site or hybrid — Berlin, Berlin, Germany

About This Opportunity

This full-time opportunity at OLIVER Agency is an excellent opening for experienced professionals in the field of design and user experience. The role is structured around an on-site or hybrid environment based in Berlin, Berlin, Germany and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Berlin, Berlin, Germany, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in design and user experience or a highly skilled professional looking for your next challenge, this Operations Director (Creative/Advertising) | FR/GER speaking role offers the platform to apply your expertise in a real-world, results-oriented environment. OLIVER Agency is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in design and user experience and a demonstrable track record of delivering high-quality results. You should possess a strong visual sensibility, creativity, and the ability to translate complex ideas into clear, intuitive designs. Experience working with industry-standard design tools, prototyping software, and collaborative design platforms will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, OLIVER Agency is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to create compelling and user-centred design experiences that delight customers, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Operations Director (Creative/Advertising) | FR/GER speaking position at OLIVER Agency will typically demonstrate the following core competencies:

• Domain expertise — a strong foundation of knowledge and hands-on experience in design and user experience
• Problem-solving ability — the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills — clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management — strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration — a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability — the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Operations Director (Creative/Advertising) | FR/GER speaking position at OLIVER Agency, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in design and user experience. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what OLIVER Agency is looking for in a Operations Director (Creative/Advertising) | FR/GER speaking.

All applications for this role are processed directly by OLIVER Agency. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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