Manager, Office of Payroll and Benefits

Minimum qualifications: 5 years of management experience and 10 years of payroll experience Experience in Human Resources Information Systems (with pay codes, deduction codes, and tax codes) Bachelor's degree in a discipline related to the position Ability to establish and maintain administrative, quality control, and measurement criteria and processes. Ability to develop, implement, and maintain internal workplace policies, standards, procedures, and practices. Ability to organize and assign multiple tasks and activities simultaneously, ensuring their timely and accurate completion. Working knowledge of and experience using various automated office systems and software programs. Knowledge of the legislative environment, the House, and the operations thereof. Knowledge of payroll administration, operations, and processes, including pay calculations. Ability to analyze, interpret, and present data, including reconciling and troubleshooting as needed to ensure data integrity. Skill in providing counseling and outreach services to customers and stakeholders. Knowledge of and ability to understand general management theories, concepts, principles, and applicable employment laws. Ability to review, understand, and retain knowledge of applicable legal requirements, House Rules, Committee and CAO policies and procedures, and specific Business Unit and Department practices and procedures. General working knowledge of all aspects of the Department, and a general understanding of the Business Unit and Office of the CAO at-large. Ability to evaluate viewpoints and proposals and recommend appropriate solutions/changes. Ability to handle sensitive and confidential matters (both personal and operational) with tact and exercise judgement and discretion. Ability to successfully complete and apply applicable training, technical and otherwise. Ability to work effectively as part of a team or independently. Organizational skills and attention to detail. All employees within CAO are expected to demonstrate the following general competencies: Accountability, Adaptability, Collaboration, Communication, Customer Orientation, Priority Management, and Problem Resolution. All employees in leadership positions within CAO are expected to demonstrate the following leadership competencies: Coalition Building, Decision-Making, Leading People, Results Orientation, and Strategic Planning. Preferred Qualifications: CPP certification Leadership and managerial/supervisory experience to include effective use of employee performance plans and evaluations, coaching and mentoring techniques, and appropriately addressing employee conflicts and disciplinary actions. Experience effectively interviewing and assessing job applicants. Continued employment is contingent upon satisfactorily completing a criminal history records check (or other applicable security clearance) and a pre-employment drug-test (pre-identified position only). This position is located in the Payroll and Benefits Department, Office of Finance, Office of the Chief Administrative Officer (CAO), U.S. House of Representatives (House). The purpose of the Office of Finance is to provide financial management services to Leadership, Members, Committees, Officers, and Offices of the House. The Payroll and Benefits Department is responsible for the administration of staff payroll and benefits in accordance with applicable laws, rules, and regulations.

Position Details

• Job Title: Manager, Office of Payroll and Benefits
• Company / Organisation: House of Representatives
• Location: Washington, District of Columbia
• Employment Type: Full-time
• Field / Industry: Project Management
• Work Arrangement: On-site or hybrid - Washington, District of Columbia

About This Opportunity

This full-time opportunity at House of Representatives is an excellent opening for experienced professionals in the field of project management and operations. The role is structured around an on-site or hybrid environment based in Washington, District of Columbia and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Washington, District of Columbia, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in project management and operations or a highly skilled professional looking for your next challenge, this Manager, Office of Payroll and Benefits role offers the platform to apply your expertise in a real-world, results-oriented environment. House of Representatives is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in project management and operations and a demonstrable track record of delivering high-quality results. You should possess structured thinking, stakeholder management, risk awareness, and the ability to drive projects to completion on time and within scope. Experience working with project management software, collaboration platforms, and reporting dashboards will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, House of Representatives is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to deliver projects efficiently, on schedule, and within budget while exceeding stakeholder expectations, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Manager, Office of Payroll and Benefits position at House of Representatives will typically demonstrate the following core competencies:

• Domain expertise - a strong foundation of knowledge and hands-on experience in project management and operations
• Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Manager, Office of Payroll and Benefits position at House of Representatives, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in project management and operations. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what House of Representatives is looking for in a Manager, Office of Payroll and Benefits.

All applications for this role are processed directly by House of Representatives. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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