Administrative Support Assistant

In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirements - please be sure to include this information in your resume. No assumptions will be made about your experience. Specialized Experience For GS-5: You must possess one (1) year of specialized experience equivalent to at least the GS-4 grade level. Examples of specialized experience may include: Experience performing clerical administrative duties such as processing mail, drafting correspondence, performing records management; computer software knowledge or experience in data entry, and customer service. OR 4 years of education above high school. OR Have a combination of education and specialized experience. For GS-6: You must possess one (1) year of specialized work experience equivalent to GS-5 level. Examples of specialized experience may include: Utilize an automated time and attendance system for reporting. Communicate with customers to answer questions and disseminate and explain information. Coordinate procurement of materials, supplies and services for a department. Research, collect, compile data and statistical information for reports and presentations in support of staff members. For GS-7: You must possess one (1) year of specialized work experience equivalent to GS-6 level. Examples of specialized experience may include: Provide administrative and office support services, to include budgeting, purchasing, data processing and file management. Prepare travel arrangements for staff. Establish and maintain files in accordance with regulations. Prepare and review correspondence using software applications as electronic mail, desktop publishing, spreadsheets, databases, and presentations. Combination of Education and Experience: You may meet qualifications requirement for this position with an equivalent combination of specialized experience and appropriate undergraduate education. Graduate level education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements by the closing date of the announcement. Physical Demands: The work is typically sedentary. Some work may require periods of walking, standing, bending, or driving a motor vehicle. May frequently lift relatively light boxes, materials and supplies and/or carry file folders, copied materials, books, and other similar materials. Work Environment: Work is typically located in an adequately lighted, heated, and ventilated office environment. Work environment may involve everyday risk or discomforts that require normal safety precautions typical of such places as offices, mail distribution centers, meeting and training rooms, libraries, or motor vehicles. Explore a new career with the BLM - where our people are our most precious resource. This position is located in Bishop, Arcata, Applegate, Eagle Lake, California . Visit Bishop, CA , Arcata, CA, Applegate, CA, Eagle Lake, CA for information about the surrounding area. We expect to fill one vacancy at each location, however, more positions may be filled if funds become available.

Position Details

• Job Title: Administrative Support Assistant
• Company / Organisation: Bureau of Land Management
• Location: Multiple Locations
• Employment Type: Full-time
• Field / Industry: Customer Support
• Work Arrangement: On-site or hybrid - Multiple Locations

About This Opportunity

This full-time opportunity at Bureau of Land Management is an excellent opening for experienced professionals in the field of customer success and support. The role is structured around an on-site or hybrid environment based in Multiple Locations and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Multiple Locations, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in customer success and support or a highly skilled professional looking for your next challenge, this Administrative Support Assistant role offers the platform to apply your expertise in a real-world, results-oriented environment. Bureau of Land Management is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in customer success and support and a demonstrable track record of delivering high-quality results. You should possess empathy, clear communication, patience, and a proactive approach to problem resolution. Experience working with customer support platforms, ticketing systems, and CRM and live-chat tools will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, Bureau of Land Management is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to deliver exceptional customer experiences and build lasting client satisfaction and loyalty, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Administrative Support Assistant position at Bureau of Land Management will typically demonstrate the following core competencies:

• Domain expertise - a strong foundation of knowledge and hands-on experience in customer success and support
• Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Administrative Support Assistant position at Bureau of Land Management, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in customer success and support. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what Bureau of Land Management is looking for in a Administrative Support Assistant.

All applications for this role are processed directly by Bureau of Land Management. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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