Working Student B2B Operations / Technical Account Management (m|w|d)

When merchant offers are displayed correctly, product data is processed reliably, and technical issues are resolved quickly, our partners notice the difference immediately. That is exactly where you come in.

At idealo, you will work at the intersection of merchant support, data quality, and technical operations. You will help our partners succeed while ensuring that product offers are presented accurately across our platform.

About Your New Role

As part of our Technical Account Management team, you will support merchants in their day-to-day business and help ensure high-quality product data across idealo. You will investigate technical issues, review data feeds, and contribute to a smooth experience for our partners.

When a listing issue is resolved and a merchant's offers appear correctly again, you can see the direct impact of your work.

Your Responsibilities

• Support merchants via email and phone and assist them with questions related to the presentation of their offers on idealo.

• Monitor and review product data feeds in CSV and XML formats to ensure data quality and completeness.

• Investigate technical issues using internal tools and support the resolution of listing and feed-related problems.

• Process incoming support requests in a structured manner and maintain clear documentation of actions taken.

• Collaborate closely with colleagues from merchant support, customer service, and other business functions.

Skills & Requirements

• You are currently enrolled at a university and will remain enrolled for at least one more year.

• You are interested in technical topics, e-commerce, and product data management.

• You have a basic understanding of CSV and XML files and are eager to deepen your technical knowledge.

• You take ownership and independently drive topics forward.

• You enjoy tackling challenges actively and solving them pragmatically.

• You have excellent German language skills and can communicate confidently in English, both verbally and in writing.

At idealo you can expect

• You want to further your education? We take your personal development goals seriously and, in addition to our idealo Learning Hub, eLearning offerings (e.g., Udemy), coaching & mediation, we also offer you the opportunity to benefit individually from additional learning and development budget.

• And what about the office? Our office in the heart of Berlin offers free organic breakfast, excellent free lunch (vegan and vegetarian), as well as free coffee, lemonades and after-work beer, in addition to the "standard foosball". It also has a fabulous rooftop terrace with view of the whole of berlin where you can network with colleagues from our group of companies.

• In need of additional support in any areas of your life? We offer free counseling and support in all areas of life (professional, private, family, health, etc.) in cooperation with the pme-Familienservice.

• Want to keep yourself fit? We offer many different fitness and sports options, such as an Urban Sports or Gympass membership, to suit your personal needs.

• And what else is there? Of course, success must be celebrated! In addition to team events, you can also expect big company events and other moments of organized connection with others in the company and your team throughout the year!

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Position Details

• Job Title: Working Student B2B Operations / Technical Account Management (m|w|d)
• Company / Organisation: idealo internet GmbH
• Location: Berlin
• Employment Type: Full-time
• Field / Industry: Finance & Accounting
• Work Arrangement: On-site or hybrid - Berlin

About This Opportunity

This full-time opportunity at idealo internet GmbH is an excellent opening for experienced professionals in the field of finance and accounting. The role is structured around an on-site or hybrid environment based in Berlin and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Berlin, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in finance and accounting or a highly skilled professional looking for your next challenge, this Working Student B2B Operations / Technical Account Management (m|w|d) role offers the platform to apply your expertise in a real-world, results-oriented environment. idealo internet GmbH is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in finance and accounting and a demonstrable track record of delivering high-quality results. You should possess numerical accuracy, regulatory awareness, strong organisational skills, and sound financial judgement. Experience working with accounting software, financial modelling tools, and enterprise resource planning (ERP) systems will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, idealo internet GmbH is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to ensure financial integrity, regulatory compliance, and sustainable business growth, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Working Student B2B Operations / Technical Account Management (m|w|d) position at idealo internet GmbH will typically demonstrate the following core competencies:

• Domain expertise - a strong foundation of knowledge and hands-on experience in finance and accounting
• Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Working Student B2B Operations / Technical Account Management (m|w|d) position at idealo internet GmbH, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in finance and accounting. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what idealo internet GmbH is looking for in a Working Student B2B Operations / Technical Account Management (m|w|d).

All applications for this role are processed directly by idealo internet GmbH. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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