SUPV IT SPECIALIST (CUSTSPT/SYSADMIN)

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Information Technology (IT) Management Series 2210 (Alternative A). https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-11, or equivalent in other pay systems. Examples of specialized experience includes Experience with a wide range of computer/telecommunications principles, concepts, and methodologies to accomplish work processes through the use of computer/telecommunications devices, methods, services and facilities; review, analyze, and resolve difficulty and complex communications problems. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of Message Handling System (MHS) SMTP gateway software to administer and troubleshoot email connectivity Knowledge of Microsoft DOS, Windows 3.X, Workgroups, 95, NT, and UNIX operating systems to develop and implement connectivity between application programs across multiple computer platforms. Knowledge of Novell, Windows NT, and UNIX network operating systems to develop and implement connectivity between application programs across multiple computer platforms Knowledge of Microsoft Exchange email to develop and implement connectivity between email programs across multiple computer platforms Knowledge of Palindrome, ArcServe, and BANYA Vines network backup software and hardware to backup data Knowledge of x.400, x.500, Intelligent Messaging, and directory services protocols to develop, implement, and maintain email directory synchronization multiple computer platforms. Knowledge of TCP/IP and IPX/SPX protocols to manage IP addresses and Domain Name Servers to maintain network operations Knowledge of various transmission media including UTP, fiber optics, and coaxial cable to install and troubleshoot network installations. Knowledge of Air Force computer, network systems development and maintenance documentation regulations necessary to document standard technical solutions and configuration and to establish appropriate policy, procedure and implementation criteria. Knowledge of the Microsoft Office Suite to perform everyday office activities, develop telecommunications and computer systems, and to ensure efficient utilization of computer resources. Skill at relating aspects and parts of a project to the overall needs of the organization in order to guide the group's efforts in accomplishing projects. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The purpose of this position is to serve as the Supervisor, Network Control Center. This work center is responsible for resolving shortfalls in daily operation, providing first line customer service for problem resolution, and providing technical solutions for new communications/computer requirements.

Position Details

• Job Title: SUPV IT SPECIALIST (CUSTSPT/SYSADMIN)
• Company / Organisation: Air Education and Training Command
• Location: Randolph AFB, Texas
• Employment Type: Full-time
• Field / Industry: Software Development
• Work Arrangement: On-site or hybrid — Randolph AFB, Texas

About This Opportunity

This full-time opportunity at Air Education and Training Command is an excellent opening for experienced professionals in the field of software engineering and technology. The role is structured around an on-site or hybrid environment based in Randolph AFB, Texas and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Randolph AFB, Texas, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in software engineering and technology or a highly skilled professional looking for your next challenge, this SUPV IT SPECIALIST (CUSTSPT/SYSADMIN) role offers the platform to apply your expertise in a real-world, results-oriented environment. Air Education and Training Command is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in software engineering and technology and a demonstrable track record of delivering high-quality results. You should possess analytical thinking, attention to technical detail, and a methodical approach to problem-solving. Experience working with modern development tools, version control systems, and cloud platforms will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, Air Education and Training Command is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to build reliable, scalable, and high-performing digital products, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the SUPV IT SPECIALIST (CUSTSPT/SYSADMIN) position at Air Education and Training Command will typically demonstrate the following core competencies:

• Domain expertise — a strong foundation of knowledge and hands-on experience in software engineering and technology
• Problem-solving ability — the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills — clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management — strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration — a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability — the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this SUPV IT SPECIALIST (CUSTSPT/SYSADMIN) position at Air Education and Training Command, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in software engineering and technology. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what Air Education and Training Command is looking for in a SUPV IT SPECIALIST (CUSTSPT/SYSADMIN).

All applications for this role are processed directly by Air Education and Training Command. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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