Supervisory IT Specialist (Director) - Direct Hire

CONDITION OF EMPLOYMENT: SPECIAL SENSITIVE (requiring Top Secret & SCI access) This position is designated as a SPECIAL SENSITIVE National Security position. Prior to appointment (Entrance on Duty), it requires a fully completed and favorably adjudicated National Security Background Investigation (SSBI or SSBI-PR) that is current (within the last 5 years). Once employed, further processing for special access approval (SCI) will occur. Specialized Experience (Credit for Specialized Experience on resume must reflect 40 hours/Full-time per week for each period of work): AD-00: You must have one (1) year of specialized experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-14 level in the Federal Government or other equivalent pay systems. Specialized experience includes: Experience leading, planning, developing, and implementing Federal agency-level infrastructure operations and engineering program utilizing state-of-the-market, commercial, commodity computing, telecommunications, storage and infrastructure capabilities for an entity with over 3000 computing devices and 500 staff. Experience leading teams of federal employees in infrastructure design, implementation and operations and the oversight of contracts/contract staff. Experience with Federal Cyber security and governance requirements that intersect with computing infrastructure engineering and operations services and the constellation of cybersecurity entities within the USG. Experience with developing inter-agency relationships and ability to reach out to these entities for appropriate assistance and expertise in various infrastructure and cyber security situations. Experience with project management disciplines and service delivery disciplines including those around end-user computing as well as service relationships to other IT directorates that rely on agency infrastructure capabilities. Experience in the federal business management of an agency's IT infrastructure engineering and operations including the disciplines of planning, budget development and contracting in this domain. In addition to the Specialized Experience noted above, applicants must also meet and demonstrate the IT-related experience demonstrating each of the four competencies listed below: Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Customer Service: Anticipates and meets the needs of both internal and external business partners and customers (any individuals who use or receive the services or products that your work unity produces including the general public, individuals who work in the agency, other agencies, or organizations outside the Government). Provides information or assistance. Delivers high quality products and services; is committed to continuous improvement. Effectively manages customer relationships. Oral Communication: Makes clear and convincing oral presentations to individuals and groups. Listens effectively; clarifies information, as needed. Speaks and writes in a clear, concise, organized, and convincing manner that is appropriate to the audience. Facilitates an open exchange of ideas to ensure all group input is considered. Handles technical, sensitive, or controversial topics with agility involving executives/managers as appropriate. Problem Solving: Identifies and analyzes problems, weighs relevance and accuracy of information, generates and evaluates alternative solutions, and makes sound recommendations. Education cannot be substituted for experience at the AD-00 grade level. For qualification determinations, your resume must contain the following for each work experience listed: Organization/Agency's Name Title Salary (series and grade, if applicable) Start and end dates (including the month and year) Number of hours you worked per week Relevant experience that supports your response to the specialized experience that is stated in the job announcement If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position. NOTE: Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications and your application may be marked as incomplete/ineligible and you will not receive consideration for this position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week. Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. Please visit the following links for more information: http://www.naces.org http://www.fceatlanta.com Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Additional information on the qualification requirements is outlined here. All requirements must be met by 05/04/2026, the closing date of the announcement. Announcement may be used to fill similar positions within 90 days of the closing date. This announcement will be used to fill vacancies through OPM-authorized Direct Hire Authority (DHA) for IT Specialist (Information Security, GS-2210-09 through GS-2210-15 and Cybersecurity, GS-2210-12 through GS-2210-15). This position is processed under Direct Hire authority. Veterans' Preference and Category Rating procedures DOES NOT APPLY. For more information, click here: About this agency