Student Trainee (Administrative and Office Support)

This position is being filled under the Direct Hire Authority for Post-Secondary Students and Recent Graduates. The Student Intern Program offers post-secondary students 12 weeks of full-time employment, up to 480 hours, during the summer months. Employment dates will vary depending on when summer break begins for each college, however, the earliest start date is the end of May. Actual length of employment is contingent upon budget and workload. Employment is intended to continue each subsequent year during the summer months while the student is enrolled in a degree program.MAY be non-competitively converted to a career/career-conditional appointment within 120 days of successful completion of academic program.Pay will vary by grade level and geographic location. Who May Apply: To be eligible for consideration you must meet the definition of post-secondary student as defined below: Post-Secondary Student: a person who, (1) is currently enrolled in, and in good academic standing at, a full-time program at an institution of higher education; and (2) is making satisfactory progress towards receipt of a baccalaureate or graduate degree; and (3) has completed at least one year of the program. In order to qualify, you must meet the education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant education and experience. Additional information about transcripts is in this document. GS-03 Minimum Qualifications: Education: To qualify at the GS-03 level, students must have completed 1 academic year of post-high school study (one year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university). GS-04 Minimum Qualifications: Education: To qualify at the GS-04 level, students must have completed 2 academic years of post-high school study or associate's degree (one year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university). About the Position: The Student Intern Program provides selectees an exciting opportunity to embark on a training and development path for a successful career as an Army Civilian employee. Students may also receive payment for tuition/training, which is subject to availability, and potential conversion into full-time positions upon graduation. Don't wait! Apply now to start your Army Civilian internship today! GS-03 Salary $36,464-$47,397 GS-04 Salary $40,922-$53,202

Position Details

• Job Title: Student Trainee (Administrative and Office Support)
• Company / Organisation: US Army Civilian Human Resources Agency
• Location: Seattle, Washington
• Employment Type: Full-time
• Field / Industry: Customer Support
• Work Arrangement: On-site or hybrid — Seattle, Washington

About This Opportunity

This full-time opportunity at US Army Civilian Human Resources Agency is an excellent opening for experienced professionals in the field of customer success and support. The role is structured around an on-site or hybrid environment based in Seattle, Washington and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Seattle, Washington, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in customer success and support or a highly skilled professional looking for your next challenge, this Student Trainee (Administrative and Office Support) role offers the platform to apply your expertise in a real-world, results-oriented environment. US Army Civilian Human Resources Agency is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in customer success and support and a demonstrable track record of delivering high-quality results. You should possess empathy, clear communication, patience, and a proactive approach to problem resolution. Experience working with customer support platforms, ticketing systems, and CRM and live-chat tools will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, US Army Civilian Human Resources Agency is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to deliver exceptional customer experiences and build lasting client satisfaction and loyalty, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Student Trainee (Administrative and Office Support) position at US Army Civilian Human Resources Agency will typically demonstrate the following core competencies:

• Domain expertise — a strong foundation of knowledge and hands-on experience in customer success and support
• Problem-solving ability — the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills — clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management — strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration — a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability — the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Student Trainee (Administrative and Office Support) position at US Army Civilian Human Resources Agency, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in customer success and support. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what US Army Civilian Human Resources Agency is looking for in a Student Trainee (Administrative and Office Support).

All applications for this role are processed directly by US Army Civilian Human Resources Agency. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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