Secretary (OA) - (Imaging Service)

Veterans Health Administration
West Palm Beach, Florida Full-time All Posted April 20, 2026 Expires April 30, 2026
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About This Role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/30/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Typing Proficiency requirement: You must be able to type 40 words per minute. In addition to meeting experience or education requirements, applicants for this position must show possession of the following skills, as appropriate. Applicants may meet the requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for 3 years. Agencies may verify proficiency skills of self-certified applicants by administering the appropriate performance test. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Schedule Service staff meetings using Microsoft Teams and Outlook. Responsible for answering and routing calls appropriately with internal and external customers. Compose and review technical medical and administrative documents, ensuring accuracy and proper formatting. Serves as the primary timekeeper and utilizes VATAS to manage timekeeping for Imaging Service. Serves as service purchase card holder. Process and reconcile purchase card transactions in accordance with VA policies. Apply specialized imaging and medical terminology for accurate transcription and report preparation. Coordinate personnel actions, travel vouchers, and records management while maintaining strict HIPAA and Privacy Act compliance. Exercise excellent customer service skills when communicating with patients, vendors, and medical center staff. Serves as a liaison between clinical and administrative staff within Imaging Service, providing essential secretarial and coordination support. Assist Service Chief with Radiologists' weekly and on call schedules. Knowledge of grammar, spelling, punctuation, and formats for a variety of documents. Knowledge and ability to communicate effectively both orally and in writing. Knowledge of filing, typing, entering data, maintaining records, using and completing forms. You will be rated on the following Competencies for this position: Communication Computer Skills Customer Service Writing Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. There may be occasional carrying of light objects such as files, papers, and books. No special physical qualifications are required except ability to reach or stoop to lift and obtain files and to be able to communicate effectively with a wide variety of people. There may be need for extended hours on occasion due to emergency situations or emergency operations. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. The Secretary (GS-06) serves as the primary administrative support for the Chief of Imaging Service. The role functions as the central liaison between the Service Chief and a large medical staff, including radiologists, technologist, and administrative supervisors.

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