Quality Services Manager

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): Education Bachelor's or graduate/higher level degree: Major case study in an academic field related to the medical field, health sciences or allied sciences appropriate to the work of the position. This degree must be from and educational program from an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Led healthcare quality and compliance programs to make sure the organization met CMS, AAAHC, and other regulatory requirements. Used data, audits, and risk analysis to find problems, improve patient safety, and support better care and operations. Advised leadership on quality and compliance issues, managed improvement projects, and supervised staff while overseeing accreditation and organization-wide quality activities. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement. Join the Indian Health Service and lead impactful quality and safety initiatives at the Mescalero Service Unit in scenic Mescalero, NM-nestled in the Sacramento Mountains near Ruidoso. Oversee QAPI, risk management, compliance, accreditation, environmental services, and staff development while driving improvements in patient care in a mission-driven environment. USAJOBS Help Center - Update your resume now so it meets new resume requirements

Position Details

• Job Title: Quality Services Manager
• Company / Organisation: Indian Health Service
• Location: Mescalero, New Mexico
• Employment Type: Full-time
• Field / Industry: Healthcare
• Work Arrangement: On-site or hybrid — Mescalero, New Mexico

About This Opportunity

This full-time opportunity at Indian Health Service is an excellent opening for experienced professionals in the field of healthcare and medicine. The role is structured around an on-site or hybrid environment based in Mescalero, New Mexico and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Mescalero, New Mexico, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in healthcare and medicine or a highly skilled professional looking for your next challenge, this Quality Services Manager role offers the platform to apply your expertise in a real-world, results-oriented environment. Indian Health Service is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in healthcare and medicine and a demonstrable track record of delivering high-quality results. You should possess clinical competence, compassion, precision, and a commitment to patient safety and best-practice care. Experience working with electronic health record (EHR) systems, diagnostic tools, and clinical management platforms will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, Indian Health Service is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to improve patient outcomes and contribute to a healthier community, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Quality Services Manager position at Indian Health Service will typically demonstrate the following core competencies:

• Domain expertise — a strong foundation of knowledge and hands-on experience in healthcare and medicine
• Problem-solving ability — the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills — clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management — strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration — a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability — the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Quality Services Manager position at Indian Health Service, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in healthcare and medicine. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what Indian Health Service is looking for in a Quality Services Manager.

All applications for this role are processed directly by Indian Health Service. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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