Program Support Specialist

Career Ladder Position: This vacancy is a career ladder position; it may be filled at the GS-11 or GS-12 level. If selected at the lower grade level, noncompetitive promotion to the full performance level GS-12 is authorized without further competition when selectee is eligible & recommended by management. In order to qualify for this position, you must meet the requirements described below. You may qualify at the GS-11 level, if you fulfill the following qualification requirement; One year of specialized experience equivalent to the GS-09 grade in the Federal service (experience may be gained in the private sector. To receive consideration, applicant must clearly demonstrate in their resume that they possess the specialized experience of; Providing guidance to users on data and Management system. AND Creating visual communications (such as dashboards, reports) from data analytics and applications. OR Education: A Ph.D. or equivalent doctoral degree; OR 3 years of progressively higher-level graduate education leading to such a degree; or LL.M from an accredited college or university that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. (NOTE: You must submit a copy of your transcript.) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. You may qualify at the GS-12 level, if you fulfill the following qualification requirement; One year of specialized experience equivalent to the GS-11 grade level in the Federal service (experience may have been gained in the private sector). To receive consideration, applicants must clearly demonstrate in their resume that they possess all three specialized experience elements below: Providing guidance to users on data and management systems Creating visual communications (such as dashboards, reports) from data analytic applications; AND Reviewing operations to ensure data quality and efficiency standards are met. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience. All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume. Your resume may not exceed two (2) pages. For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration. Read more about what should I include in my federal resume at https://help.usajobs.gov/faq/application/documents/resume/what-to-include ACTIVE DUTY SERVICE MEMBERS: Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, as part of their application package, a "certification" of active service in lieu of a DD-214, indicating the service member is otherwise eligible and will be discharged or released within 120 days from the date of submission.. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. This "certification" must include your rank, dates of active duty service, type of discharge and character of service (i.e. honorable), and date any terminal leave will begin. It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible". Members may be appointed before the effective date of their military retirement/separation if they are on terminal leave. Current or Former Political Appointees: Agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Time-in-grade and education requirements must be met by the closing date of this announcement and clearly documented in your resume. The Defense POW/MIA Accounting Agency (DPAA) is responsible for oversight of the entire process for investigating, recovering, and the accounting for missing and unaccounted for personnel from past conflicts. The Under Secretary of War for Policy (OSW(P)) is the principal policy and planning advisor and assistant to the Secretary of Defense for all matters that support America's national security objectives. The Director, DPAA, reports to the USD(P).