Program Specialist

Veterans Health Administration
San Juan, Puerto Rico Full-time All Posted June 2, 2026 Expires June 10, 2026
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About This Role

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/10/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Preferred Experience: Experience in Inspection of Controlled Substances. Selective Placement Factor: Fluent in English and Spanish language written and spoken. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Uses discretion and judgment in planning and carrying out special functions, special assignments and oversight responsibilities. Communicates mandates and regulations through written guidelines policies, and procedures and through oral communication with staff, including and other higher level management. Provides instruction and/or direction and/or making recommendations that may be new or controversial in regards to controlled substances. Collects, analyzes, interprets, classifies and documents daily discrepancies and overrides generated by different healthcare staff (i.e. physicians, nurse staff and pharmacy staff). Studies, analyzes and develops methods to ensure compliance with complex regulations for the inspection of controlled substances. Uses computer software as EXCEL, WORDS, Vista, CPRS, PICIS and databases to develop graphics and trends that are utilized to prepare reports. Analyzes the issues in the assignment, then selects and applies accepted analytical techniques such as task analysis, work simplification, work-flow charts, workload measurement, and trend analysis to the resolution of procedural problems affecting the efficiency, effectiveness, or productivity of the organization. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. You will be rated on the following Competencies for this position: Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: There are no unusual physical demands. Work is sedentary with some periods of more physical activity with the outreach events. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. The Controlled Substance Coordinator (CSC) is aligned to the Center Director's Office and is under the direct supervision of the Chief of Staff's Office. The CSC reports directly to the Center Director and the Exec Team in monthly and quarterly reports. The CSC works independently and is the program's authority to manage and audit all aspects of the Controlled Substance Inspection Program (CSIP).

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