Program Specialist

For the GS-12 Level: Applicants must have one year of specialized experience equivalent to at least the GS-11 level in the Federal service, or equivalent, performing program support or analysis work for insurance, benefits, health care, or related administrative programs that includes: Assisting with the development or documentation of program requirements, business processes, implementation steps, or operating procedures for Program systems, services, or administrative solutions; Reviewing Program policies, operations, enrollment issues, stakeholder input, or data to identify issues and draft findings or recommended actions for review; Preparing or updating written guidance, instructions, training materials, customer support materials, business rules, or other Program communications; and Coordinating with internal or external stakeholders to gather information, support Program activities, resolve operational issues, or assist with Program changes. For the GS-13 level: Applicants must have one year of specialized experience equivalent to at least the GS-12 level in the Federal service, or equivalent, performing program analysis and support work for insurance, benefits, health care, or related administrative programs that includes: Developing or documenting program requirements, business processes, implementation plans, or operational procedures for Program systems, services, or administrative solutions; Analyzing Program policies, operations, enrollment issues, stakeholder input, or data to identify impacts and recommend actions to management; Preparing written guidance, instructions, training materials, business rules, customer support materials, or other Program communications; and Coordinating with internal and external stakeholders to support Program initiatives, resolve operational issues, gather information, or implement Program changes. Merit promotion applicants must meet the time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. One year at the GS-12 level is required to meet the time-in-grade requirements for the GS-13 level. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. As a Program Specialist with the US Office of Personnel Management, Healthcare and Insurance, Program Development and Support, you will analyze Federal insurance benefit programs, develop policy and operational guidance, support program systems and solutions, coordinate with stakeholders, and recommend actions to improve Program administration.

Position Details

• Job Title: Program Specialist
• Company / Organisation: Office of Personnel Management
• Location: District of Columbia, District of Columbia
• Employment Type: Full-time
• Field / Industry: All
• Work Arrangement: On-site or hybrid - District of Columbia, District of Columbia

About This Opportunity

This full-time opportunity at Office of Personnel Management is an excellent opening for experienced professionals in the field of all. The role is structured around an on-site or hybrid environment based in District of Columbia, District of Columbia and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in District of Columbia, District of Columbia, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in all or a highly skilled professional looking for your next challenge, this Program Specialist role offers the platform to apply your expertise in a real-world, results-oriented environment. Office of Personnel Management is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in all and a demonstrable track record of delivering high-quality results. You should possess strong communication, collaboration, time management, and a professional approach to delivering results. Experience working with relevant industry tools, productivity platforms, and team collaboration software will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, Office of Personnel Management is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to contribute meaningfully to team goals and drive positive outcomes for the organisation, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Program Specialist position at Office of Personnel Management will typically demonstrate the following core competencies:

• Domain expertise - a strong foundation of knowledge and hands-on experience in all
• Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Program Specialist position at Office of Personnel Management, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in all. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what Office of Personnel Management is looking for in a Program Specialist.

All applications for this role are processed directly by Office of Personnel Management. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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