Principal Customer Solutions Architect

Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including workload migrations and modernization, cloud native application development, DevOps, data engineering, security and compliance, and everything in between. At Caylent, our people always come first. We are a global company and operate fully remote with employees in Canada, the United States, and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien! The Mission We are seeking a Principal Customer Solutions Architect to partner with our sales team. The right candidate is someone who has broad and deep AWS expertise and a proven ability to establish themselves as a trusted advisor to existing and potential customers. You're passionate about AWS and love working backwards with our customers to drive their business forward. Your mission will be to help determine and communicate solutions to our customers goals, and to collaborate with and enable AWS pursuit teams. Your Assignment • Lead deep dive discovery, architecture, and design sessions with strategic and enterprise customers and propose Well-Architected solutions. • Act as a trusted strategic advisor for executive customer stakeholders and align technical solutions to business goals. • Author proposals and statements of work that capture customer requirements & constraints and ensure successful project outcomes. • Educate customers & evangelize AWS through blogs, white papers, webinars, presentations, and direct customer engagement. • Win significantly complex pursuits and interact with strategic stakeholders. • Provide mentorship to CSA peers, and provide guidance on more complex/strategic pursuits and career growth. • Proactively contribute to the advancement of team best practices and processes. Your Qualifications • 10+ years of experience architecting, building, and operating solutions on AWS

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Position Details

• Job Title: Principal Customer Solutions Architect
• Company / Organisation: Caylent
• Location: Worldwide / Remote
• Employment Type: Full-time
• Field / Industry: Marketing
• Work Arrangement: Remote — open to candidates worldwide

About This Opportunity

This full-time opportunity at Caylent is an excellent opening for experienced professionals in the field of marketing and digital growth. The role is structured around a fully remote setup — offering you the freedom to work from any location in the world and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

As a remote-first position, this role welcomes qualified candidates from across the globe. You will be expected to manage your schedule independently, communicate proactively, and deliver results consistently — hallmarks of a high-performing remote professional.

Whether you are an established practitioner in marketing and digital growth or a highly skilled professional looking for your next challenge, this Principal Customer Solutions Architect role offers the platform to apply your expertise in a real-world, results-oriented environment. Caylent is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in marketing and digital growth and a demonstrable track record of delivering high-quality results. You should possess strategic thinking, creativity, data literacy, and strong written communication. Experience working with marketing platforms, analytics tools, content management systems, and campaign management software will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, Caylent is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to drive brand awareness, audience growth, and measurable business results, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Principal Customer Solutions Architect position at Caylent will typically demonstrate the following core competencies:

• Domain expertise — a strong foundation of knowledge and hands-on experience in marketing and digital growth
• Problem-solving ability — the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills — clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management — strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration — a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability — the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Principal Customer Solutions Architect position at Caylent, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in marketing and digital growth. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what Caylent is looking for in a Principal Customer Solutions Architect.

All applications for this role are processed directly by Caylent. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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