Operations Supervisor

To be considered qualified for this position you must meet the following qualification requirements for the respective grade level in which you are applying. You qualify for the GS-14 level if you possess one year of specialized experience equivalent to the GS-13 level performing duties such as: Providing operational support to organizational personnel during protective operations both domestic and abroad. Presenting project plans, technical roadmaps, risks, and recommendations to senior personnel and managers, in consultation with internal and external operational personnel Leading administrative personnel in accomplishing daily work assignments, meeting program goals, and providing guidance and training on policies and procedures within your organization. Providing logistical and operational support to managers and staff. Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current competitive service employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50, "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted). You may need to submit more than one SF-50 to comply. The qualification requirements listed above must be met by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Joining the Secret Service, Office of Protective Operations, Dignitary Protective Division and the Presidential Protective Division will allow you to direct, manage, and coordinate policies and oversee programs that provide administrative and operational support to agency personnel. For definitions of terms found in this announcement, please click here.

Position Details

• Job Title: Operations Supervisor
• Company / Organisation: U.S. Secret Service
• Location: Washington, District of Columbia
• Employment Type: Full-time
• Field / Industry: Project Management
• Work Arrangement: On-site or hybrid - Washington, District of Columbia

About This Opportunity

This full-time opportunity at U.S. Secret Service is an excellent opening for experienced professionals in the field of project management and operations. The role is structured around an on-site or hybrid environment based in Washington, District of Columbia and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Washington, District of Columbia, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in project management and operations or a highly skilled professional looking for your next challenge, this Operations Supervisor role offers the platform to apply your expertise in a real-world, results-oriented environment. U.S. Secret Service is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in project management and operations and a demonstrable track record of delivering high-quality results. You should possess structured thinking, stakeholder management, risk awareness, and the ability to drive projects to completion on time and within scope. Experience working with project management software, collaboration platforms, and reporting dashboards will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, U.S. Secret Service is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to deliver projects efficiently, on schedule, and within budget while exceeding stakeholder expectations, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Operations Supervisor position at U.S. Secret Service will typically demonstrate the following core competencies:

• Domain expertise - a strong foundation of knowledge and hands-on experience in project management and operations
• Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Operations Supervisor position at U.S. Secret Service, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in project management and operations. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what U.S. Secret Service is looking for in a Operations Supervisor.

All applications for this role are processed directly by U.S. Secret Service. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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