Network Specialist (NOC) – Full Remote

Scientia Consulting Srl è una Società operante da 20 anni nel settore della consulenza nella System Integration, nei settori della PP.AA., Finance e TelCo. Siamo alla ricerca di un Network Specialist da inserire nel nostro Network Operations Center (NOC) . La figura supporterà il team nelle attività di monitoraggio, gestione e troubleshooting della rete, con un focus particolare su Fortinet e FortiGate . Cosa farai: Monitoraggio proattivo dell’infrastruttura di rete tramite strumenti NOC Gestio…

Position Details

• Job Title: Network Specialist (NOC) – Full Remote
• Company / Organisation: SCIENTIA Consulting s.r.l.
• Location: Italia
• Employment Type: Full-time
• Field / Industry: Customer Support
• Work Arrangement: On-site or hybrid - Italia

About This Opportunity

This full-time opportunity at SCIENTIA Consulting s.r.l. is an excellent opening for experienced professionals in the field of customer success and support. The role is structured around an on-site or hybrid environment based in Italia and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Italia, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in customer success and support or a highly skilled professional looking for your next challenge, this Network Specialist (NOC) – Full Remote role offers the platform to apply your expertise in a real-world, results-oriented environment. SCIENTIA Consulting s.r.l. is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in customer success and support and a demonstrable track record of delivering high-quality results. You should possess empathy, clear communication, patience, and a proactive approach to problem resolution. Experience working with customer support platforms, ticketing systems, and CRM and live-chat tools will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, SCIENTIA Consulting s.r.l. is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to deliver exceptional customer experiences and build lasting client satisfaction and loyalty, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Network Specialist (NOC) – Full Remote position at SCIENTIA Consulting s.r.l. will typically demonstrate the following core competencies:

• Domain expertise - a strong foundation of knowledge and hands-on experience in customer success and support
• Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Network Specialist (NOC) – Full Remote position at SCIENTIA Consulting s.r.l., click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in customer success and support. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what SCIENTIA Consulting s.r.l. is looking for in a Network Specialist (NOC) – Full Remote.

All applications for this role are processed directly by SCIENTIA Consulting s.r.l.. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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