Medical Reimbursement Technician

TO QUALIFY FOR THIS POSITION AT THE GS-5 GRADE LEVEL, YOU MUST MEET ONE THE FOLLOWING CRITERIA: SPECIALIZED EXPERIENCE: Have at least one (1) full year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of this Medical Reimbursement Technician position. To be creditable, specialized experience must have been equivalent to at least the next lower level of Federal service. Examples of qualifying specialized experience include: Verification of patients/customer information, entering data into the patients/customer account and automated databases, communication with internal and external customers, meeting required timelines, and administrative support. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. ~OR~ SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Have successfully completed four (4) years of education above high school in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation.~OR~ COMBINATION OF EXPERIENCE AND EDUCATION: Have an equivalent combination of specialized experience and post high school education as described above that demonstrates your ability to perform the duties of this position.NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. TO QUALIFY FOR THIS POSITION AT THE GS-6 GRADE LEVEL, YOU MUST MEET THE FOLLOWING CRITERIA: SPECIALIZED EXPERIENCE: Have at least one (1) full year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of this Medical Reimbursement Technician position. To be creditable, specialized experience must have been equivalent to at least the next lower level of Federal service. In addition to the examples provided at the GS-05 level, examples of qualifying specialized experience include: Validating claims for billing purposes; Ensuring eligibility and referring questionable coding for review; and Interpreting insurance policies and requirements for billing.NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. This position is located in the Billing and Insurance Verification Department, under Chief Operating Officer (COO) at the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Consolidated Patient Account Center (CPAC), in Middleton, WI. The primary purpose of this position is to perform a variety of functions, including medical billing, reimbursable and non-reimbursable collections, and insurance verification, as well as other financial management duties assigned.

Position Details

• Job Title: Medical Reimbursement Technician
• Company / Organisation: Veterans Health Administration
• Location: Middleton, Wisconsin
• Employment Type: Full-time
• Field / Industry: Healthcare
• Work Arrangement: On-site or hybrid - Middleton, Wisconsin

About This Opportunity

This full-time opportunity at Veterans Health Administration is an excellent opening for experienced professionals in the field of healthcare and medicine. The role is structured around an on-site or hybrid environment based in Middleton, Wisconsin and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Middleton, Wisconsin, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in healthcare and medicine or a highly skilled professional looking for your next challenge, this Medical Reimbursement Technician role offers the platform to apply your expertise in a real-world, results-oriented environment. Veterans Health Administration is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in healthcare and medicine and a demonstrable track record of delivering high-quality results. You should possess clinical competence, compassion, precision, and a commitment to patient safety and best-practice care. Experience working with electronic health record (EHR) systems, diagnostic tools, and clinical management platforms will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, Veterans Health Administration is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to improve patient outcomes and contribute to a healthier community, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Medical Reimbursement Technician position at Veterans Health Administration will typically demonstrate the following core competencies:

• Domain expertise - a strong foundation of knowledge and hands-on experience in healthcare and medicine
• Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Medical Reimbursement Technician position at Veterans Health Administration, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in healthcare and medicine. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what Veterans Health Administration is looking for in a Medical Reimbursement Technician.

All applications for this role are processed directly by Veterans Health Administration. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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