Management and Program Analyst

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE GS-9: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service. Specialized experience includes: - Researching and analyzing organizational procedures, rules, policies, and regulations on area(s) of study. - Assisting with evaluating program operations and/or administrative support functions to improve its efficiency and effectiveness. - Assists with project management duties to coordinate and integrate project objectives and recommendations. - Applying written communication techniques to prepare reports and emails applicable to the operations, which may include programs such as Microsoft PowerPoint and Excel. - Applying oral communication techniques to present plans and/or proposals that reconcile conflicting interests and points of view. OR A Master's or equivalent graduate degree OR Two (2) full years of progressively higher-level graduate education leading to a Master's or equivalent graduate degree OR LL.B. or J.D., if related. OR You may qualify by a combination of experience and education. SPECIALIZED EXPERIENCE GS-11: To be eligible for this position, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. Specialized experience must include at least six (6) of the following: - Applying analytical and evaluative methods to establish criteria for identifying and measuring the effectiveness of program operations or administrivia support functions. - Identifying actual and potential problem areas and/or deficiencies within functional programs and administrative activities. - Assisting with project workload through management principles and processes to perform project management functions, such as planning, scheduling, implementing, and closeout functions. - Establishing a system to review, control, and report on project status to management and/or senior specialists. - Recommending courses of action based on studies/reviews conducted which can include changes in work methods, procedures, and techniques to improve baseline measures. - Applying oral and written communication techniques to present findings, deliver briefs, and recommend solutions by negotiating and reconciling conflicting interests. - Applying research techniques to review organizational procedures, rules, and policies to perform administrative duties and provide recommendations to improve program effectiveness. - Applies techniques to the resolution of problems affecting efficiency, effectiveness, or productivity across administrative functions utilizing programs like SharePoint, Adobe, PowerPoint, Excel, etc. OR A Ph.D. or equivalent doctoral degree OR Three (3) full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree in a related field of study OR LL.M., if related. OR You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. SPECIALIZED EXPERIENCE GS-12: To be eligible for this position, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience must include at least seven (7) of the following: - Applying analytical methods to establish criteria for identifying and measuring accomplishments and progress, such as revising financial methods and developing novel approaches. - Recommending actions based on studies/reviews conducted, such as budgetary analysis, that impact work methods, procedures, and techniques (e.g., estimating resource needs). - Monitoring status and resources to meet goals and objectives; as needed, recommends adjustment of work plans and resources for project accomplishment. - Managing project workload through management principles and processes to perform project management functions, such as planning, scheduling, implementing, and closeout functions, and evaluating financial projects and studies. - Applying research techniques to review organizational procedures, rules, and policies to perform administrative duties and provide recommendations to improve program effectiveness. - Planning, coordinating, and establishing operating methods and procedures for accomplishment of project/mission and directs the development of employee training. - Identifying actual and potential problem areas and/or deficiencies within functional programs and administrative activities. - Applying oral communication techniques to present findings, deliver briefings, and negotiate solutions to disputed recommendations. - Applying written communication techniques to prepare project papers, financial reports, manuals, and directives. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-5, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03, or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards. WHAT IS TAX-PAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS SC - Submission Processing - Site Coordinator REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS