MAIL ASSISTANT

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems. Examples of specialized experience includes knowledge of the functions, organizational structures and locations of the units serviced in order effectively receive, organize, and deliver administrative communications in an expeditious manner, extensive knowledge of postal and agency instructions governing the receiving, controlling, transporting and processing of all classes of mail, including special services mail and commercial carrier mail like matter, and ability to input data into an automated data processing system used for processing mail in order to keep track of accountable mail. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of the functions, organizational structures and locations of the units serviced in order effectively receive, organize, and deliver administrative communications in an expeditious manner. Extensive knowledge of postal and agency instructions governing the receiving, controlling, transporting and processing of all classes of mail, including special services mail and commercial carrier mail like matter. Knowledge of DoD, Air Force, USPS, OSHA safety and security regulations, practices, and procedures of the Postal Service Centers and the Official Mail Center regulations. Ability to input data into an automated data processing system used for processing mail in order to keep track of accountable mail. Knowledge of automated mail sorting equipment, mail metering systems, ad accountable mail systems in order to sort and distribute mail. Ability to communicate effectively, both orally and in writing in order to establish and maintain productive work relationships within the organization and to provide customer mail service and support to numerous personnel within and outside the organization. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is: To provide installation wide postal operations by processing and distributing all incoming, outgoing and intrabase official communications, as well as the safeguarding and processing of classified mail, transiting Joint Base San Antonio (JBSA) in support of the official mail cost control program.

Position Details

• Job Title: MAIL ASSISTANT
• Company / Organisation: Air Education and Training Command
• Location: Fort Sam Houston, Texas
• Employment Type: Full-time
• Field / Industry: All
• Work Arrangement: On-site or hybrid - Fort Sam Houston, Texas

About This Opportunity

This full-time opportunity at Air Education and Training Command is an excellent opening for experienced professionals in the field of all. The role is structured around an on-site or hybrid environment based in Fort Sam Houston, Texas and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Fort Sam Houston, Texas, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in all or a highly skilled professional looking for your next challenge, this MAIL ASSISTANT role offers the platform to apply your expertise in a real-world, results-oriented environment. Air Education and Training Command is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in all and a demonstrable track record of delivering high-quality results. You should possess strong communication, collaboration, time management, and a professional approach to delivering results. Experience working with relevant industry tools, productivity platforms, and team collaboration software will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, Air Education and Training Command is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to contribute meaningfully to team goals and drive positive outcomes for the organisation, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the MAIL ASSISTANT position at Air Education and Training Command will typically demonstrate the following core competencies:

• Domain expertise - a strong foundation of knowledge and hands-on experience in all
• Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this MAIL ASSISTANT position at Air Education and Training Command, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in all. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what Air Education and Training Command is looking for in a MAIL ASSISTANT.

All applications for this role are processed directly by Air Education and Training Command. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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