Information Technology Specialist (Direct Hire)

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. To qualify for the GS-11, you must have: a) One year of directly related specialized experience equivalent to the GS-09 level: Using tools such as Python, SQL, Databricks, Snowflake, Palantir Foundry or similar analytics technologies to collect, clean, transform, and organize data for analytics, reporting, or machine learning use; Assisting with development, testing, or support of data products, analytic workflows, dashboards, AI use cases, or basic automation solutions for customers or end users; Working with APIs, structured data exchange, or system-to-system data access, including assisting with API consumption, data extraction, or technical documentation. OR b) Completed all requirements for a Ph.D. degree or equivalent doctoral degree with (1) a major in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR (2) a major that provided a minimum of 24 semester hours in one or more fields of computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management, and that required the development or adaptation of applications, systems, or networks. OR c) Completed 3 full academic years of progressively higher-level graduate education leading to a Ph.D. degree or equivalent doctoral degree with (1) a major in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR (2) a major that provided a minimum of 24 semester hours in one or more of fields of computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management, and that required the development or adaptation of applications, systems, or networks. To qualify for GS-12, you must have one year of directly related specialized experience equivalent to the GS-11 level. Building or maintaining data pipelines using Python, SQL, Databricks, Snowflake, Palantir Foundry, or similar analytics technologies to extract, transform, and prepare data for analytics, reporting, or machine learning use cases; Supporting AI use case development by preparing data for model development and deployment or assisting with data quality, performance, testing, and operational readiness; Contributing to the design of API-based architectures, data services, and integrations that enable secure, machine-readable data access and interoperability across systems and organizations. To qualify for GS-13, you must have one year of directly related specialized experience equivalent to the GS-12 level. Leading customer-facing implementation of AI, analytics, or data modernization solutions using Python, SQL, Databricks, Snowflake, Palantir Foundry, or similar enterprise data and AI platforms in organizational environments; Leading development of AI use cases, preparing and governing data for model development and deployment, and establishing technical approaches for data quality, performance, testing, and operational readiness; Designing or overseeing API-based architectures, data services, or integration approaches that enable secure, machine-readable access and enterprise interoperability across multiple systems or organizations. AND IF you are qualifying based on experience, you MUST also have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process. As an Information Technology Specialist with NASA's Office of the Chief Data and AI Officer, you will help deliver high-impact data and artificial intelligence solutions that advance NASA's mission. You will partner with customers across the agency to design, build, and operate data products using cloud data platforms, application programming interface management, and workload identity technologies, while collaborating across platform, governance, and communications functions.