Emergency Services Dispatcher

To qualify for an Emergency Services Dispatcher, your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-06 level, applicants must possess one year of specialized experience equivalent to the GS-05 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Answering 911 calls Working with emergency services dispatch equipment Providing instruction on emergency medical procedures Interpreting pertinent laws and regulations OTHER REQUIREMENTS: Incumbent must successfully complete any and all required training, to include being certified at the Telecommunicator I & II levels and Hazardous Material Awareness within 9 months of being placed in this position. Failure to do so may result in removal from federal service. Within one year, incumbent must obtain and maintain Cardio Pulmonary Resuscitation (CPR) certification and Emergency Medical Dispatch (EMD) certification. Within thirty days, incumbent must obtain certification to operate the Law Enforcement Automated DataSystem (LEADS), in accordance with State of Ohio policy. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. To be found well-qualified as an ICTAP applicant, individuals need to demonstrate practical knowledge of major body systems and diagnostic signs to perform initial emergency medical dispatch (EMD) assistance to callers with medical emergencies; skill and ability to provide advanced EMD life support care advice over the phone to or for the patient until the emergency staff arrives on the scene; extensive knowledge of vehicle dispatching procedures; skill in emergency communication techniques and the operation of communication equipment to accurately obtain and relay information to and from responders, the emergency staff, health care providers, and other appropriate personnel. See below for important information regarding this job.

Position Details

• Job Title: Emergency Services Dispatcher
• Company / Organisation: Defense Logistics Agency
• Location: Whitehall, Ohio
• Employment Type: Full-time
• Field / Industry: All
• Work Arrangement: On-site or hybrid - Whitehall, Ohio

About This Opportunity

This full-time opportunity at Defense Logistics Agency is an excellent opening for experienced professionals in the field of all. The role is structured around an on-site or hybrid environment based in Whitehall, Ohio and is designed for candidates who are ready to make a meaningful contribution from the moment they join.

Based in Whitehall, Ohio, this role offers the opportunity to collaborate closely with a local team in a structured professional environment. Candidates currently based in the area or open to relocation are strongly encouraged to apply.

Whether you are an established practitioner in all or a highly skilled professional looking for your next challenge, this Emergency Services Dispatcher role offers the platform to apply your expertise in a real-world, results-oriented environment. Defense Logistics Agency is looking for a candidate who can hit the ground running and add genuine value to the team.

Who Should Apply

This role is ideal for candidates who have a solid background in all and a demonstrable track record of delivering high-quality results. You should possess strong communication, collaboration, time management, and a professional approach to delivering results. Experience working with relevant industry tools, productivity platforms, and team collaboration software will be an advantage, though a commitment to continuous learning and professional development is equally valued.

Beyond technical or domain expertise, Defense Logistics Agency is looking for someone who communicates clearly, collaborates effectively with colleagues and stakeholders, and takes ownership of their work from start to finish. If you thrive in a professional environment and are passionate about the opportunity to contribute meaningfully to team goals and drive positive outcomes for the organisation, we encourage you to apply.

Key Competencies for This Role

Successful candidates for the Emergency Services Dispatcher position at Defense Logistics Agency will typically demonstrate the following core competencies:

• Domain expertise - a strong foundation of knowledge and hands-on experience in all
• Problem-solving ability - the capacity to identify challenges, think critically, and implement practical solutions efficiently
• Communication skills - clear and professional communication with colleagues, stakeholders, and partners at all levels
• Self-management - strong time management and the ability to prioritise a varied workload while meeting deadlines
• Team collaboration - a collaborative and supportive approach to working alongside colleagues across departments or locations
• Adaptability - the ability to respond positively to change and thrive in a dynamic, evolving work environment

How to Apply

To apply for this Emergency Services Dispatcher position at Defense Logistics Agency, click the "Apply Now" button on this page. You will be taken directly to the official application page where you can complete and submit your application.

Before applying, please ensure that your CV or résumé is fully up to date and clearly highlights your experience and accomplishments in all. If a cover letter is included or requested, tailor it specifically to this role and explain how your background, skills, and goals align with what Defense Logistics Agency is looking for in a Emergency Services Dispatcher.

All applications for this role are processed directly by Defense Logistics Agency. Career Nest facilitates the job discovery process and does not pre-screen or forward applications on behalf of employers. There are no fees for job seekers at any stage of the application process.

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